Orion Voice Platform Experiencing Degraded Performance

Incident Report for Orion Labs, Inc.

Resolved

This incident has been resolved.

Posted Oct 07, 2023 - 01:49 PDT

Monitoring

A fix has been implemented. We will continue monitoring.

Posted Oct 07, 2023 - 01:39 PDT

Update

We are continuing to investigate this issue.

Posted Oct 07, 2023 - 01:21 PDT

Investigating

We are currently investigating the issue.

Posted Oct 07, 2023 - 01:20 PDT

This incident affected: Orion Clients & Mobile Applications (iOS Client, Android Client, Orion Web Dispatch), Orion Core Platform & APIs (Orion Platform, Admin Tools & Services), Advanced Services (Orion Archive Service, Orion Voice Workflows), and Support Website - support.orionlabs.io.