Orion Services Has Been Restored

Incident Report for Orion Labs, Inc.

Resolved

This incident has been resolved.

Posted Sep 26, 2023 - 20:39 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 26, 2023 - 19:46 PDT

Monitoring

A fix has been implemented and we are now monitoring the results.

Posted Sep 26, 2023 - 19:43 PDT

Identified

The issue has been identified a fix to be implemented.

Posted Sep 26, 2023 - 19:36 PDT

Investigating

We are currently investigating the issue.

Posted Sep 26, 2023 - 19:10 PDT

This incident affected: Orion Clients & Mobile Applications (iOS Client, Android Client, Orion Web Dispatch), Orion Core Platform & APIs (Orion Platform, Admin Tools & Services), Third Party Services & Integrations (Twilio Programmable Wireless, Orion IFTTT Service), and Advanced Services (Orion Archive Service, Orion Voice Workflows).